Customer service and order handling
We will take care of your customers from all over Europe.
Our multilingual contact centre has a pan-European experience and provides:
- handling all customer inquiries (by email, phone and internal messaging on platforms) - before, during and after purchase
- tracking shipments and providing of tracking codes
- Customer service in the area of returns and complaints
- ongoing contact with a platform staff in case of problems (drop in seller rating, warnings and blockades)
- assistance in settling transactions
Comments:
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Jason Morrelly
Thank you!
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Jane Morison
The best Article!